Managing Other Members
In our membership management system (membermojo) some accounts are set so that they are managed by another member (e.g parent for child, husband/wife for wife/husband, etc.). This can be useful when the managed member doesn’t have their own email address or doesn’t want to interact with on-line systems. The managing member pays subscriptions, renewals and personal details on behalf of the managed member and will receive all their email.
Other than as described below, one member can't manage another or directly pay their subscription (but see Payments by Tower or Church).
Adding an additional member
As an existing member, you can submit an application on behalf of a new managed member by signing in to your Your Membership page and clicking on New Membership in the Additional Membership section. Please only do this when the new member is unable to apply themselves - in almost all cases we need the applicant to fill in the form themselves.
Fill in the resulting application form on behalf of the new member, but leave the provided email address (yours) alone. Once submitted, the application will be processed as described on the Join Us page except that you will receive all the email messages and will need to arrange payment.
Converting between normal and managed accounts
An existing normal account can be converted into a managed one, and vice-versa, with the consent of the members concerned. Contact your District Membership Secretary if you want to convert a managed account into a normal one, or take over management of an existing account.
Managing a managed member
Once you are managing another member, your Your Membership page will have a 'Switch Member' section which lets you change your identity to any of the members you are managing.
You can also switch identities from the drop-down menu at the top right of every page .
You need to be careful when taking actions that you are doing so as the correct member. When renewing subscriptions for yourself and other that you manage, the internal 'shopping cart' isn't cleared when you switch identity so you can renew them all and then checkout to make a single payment.
As a managing member, you will receive all emails on behalf of the members you manage. This includes both administrative emails like renewal reminders and messages sent to mailing lists. Where messages are customised (for example mentioning the member's name or other details) your will receive one copy for you and one for each of the members you manage. Otherwise you will receive a single email.
For help and advice about the system sytem please contact your District Membership Secretary or email membership@elyda.org.uk.